[chef-dev] Re: Re: [chef] Re: Proposal: Moving from lists.opscode.com to googlegroups… any concerns/o bjections?

[Ranjib Dey < >]

We have moved out of lotus notes and switched to google apps. Its has been a great experience, especially for end users. I dont see any major concern, maintaining in house mailing system brings additional pains, not only related to the mail solution itself, but also the backup and e-discovery requirments. Considering those options gmail (or gmail+postini) might be a better choice if you can afford it (cost, and compliance can be a bottleneck).

When we migrated to gmail/google groups (3 years back) pushing the archived data inside gmail was difficult and we had to do lot of tooling around that, i think the situation has changed now, 

regards

ranjib

On Fri, Jun 15, 2012 at 11:41 AM, Bryan Horstmann-Allen < " target="_blank"> > wrote:

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| On 2012-06-14 20:26:58, Brad Knowles wrote:
|
| We know that offshoring doesn't really work, not when you compare total lifecycle costs.  Same for many types of outsourcing.  I would honestly like to see some TCO and ROI numbers that would prove that switching to Google Groups would actually do anything beneficial for you.

Outsourcing can work fine. It's how most businesses actually get paid. Are you
suggesting that Hosted Chef is bad business, for instance? ;-)

Google Groups has a subjectively awful interface, and requires a Google
account. Beyond that, it generally works. Spice generally flows. My experience
with Google paid support has been pretty poor, however.

Puppet moved to Google Groups a while ago, and as far as I know there wasn't a
huge backlash from the community there.

I have no personal issue with the lists moving, because at the end of the day
it doesn't actually affect anything: mail gets delivered to my inbox. Huzzah.
Just be aware of possible support problems.

The issue Jesse (I'm guessing) is trying to solve is that managing email sucks,
and he'd rather have his guys working on his actual product than dealing with
their network provider dropping PTRs again (lots of chef mail held in my
discards for require_ptr, sadly.)

Brad and I are on some of the same super secret email admin lists, so we
breathe this particular brand of sewage, but it may be he's forgotten that
managing email sucks if you don't have your email respirator handy.

There's a huge win to be had from outsourcing email if your core competency is
not dealing with deliverability, antispam, and so forth. We outsource it at my
current dayjob to Google, and while I hate gmail, I am often very happy to
never have to fix email myself.

Cheers.

(FD: I ran infra for pobox.com and listbox.com, both long-standing ESPs, for
six years.)
--
bdha
cyberpunk is dead. long live cyberpunk.